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Zoho Sales IQ Customer Management

Zoho Sales IQ Customer Management

// About the service

What is Zoho Sales IQ?

Zoho Sales IQ is a customer relationship management application. It helps companies to interact effectively on their website.



Customer management on a single platform.



Save time and resources.


Live Chat

Offers quick responses and personalized support.


Advanced Analytics

Improve efficiency to increase conversions.


Optimize and streamline all your processes.

Cost effectiveness

Reduce costs in repetitive processes and increase your efficiency.


Customize your work approach for the satisfaction of your clients.

// About the service

How does Zoho Sales IQ work?​

Zoho Sales IQ works by monitoring the activities of visitors on your website in real time. 

When a visitor lands on your website, the platform notifies you and shows you their activities so you can start a live chat and provide personalized support.

Additionally, you can set up predefined messages and workflows to efficiently answer frequently asked questions or follow specific visitor actions.

The platform also provides detailed analytics on your website performance and visitor interactions, allowing you to gauge the effectiveness of your marketing and sales strategies.

Its integration with CRM allows data synchronization with other Zoho applications. 

This guarantees complete monitoring of interactions with clients and potential clients, improving relationship management.

Finally, Zoho Sales IQ is highly customizable, both in the appearance of the chat and in the configuration of rules and workflows to suit the needs of your business.

Zoho Sales IQ enables real-time interaction with website visitors, providing assistance and support to improve customer experience. 

It achieves this by monitoring activities in real time, offering live chat and automating responses, allowing for more effective and personalized interactions. 

It helps improve customer service, increase website engagement, and optimize conversions by delivering timely and relevant responses to visitors. 

zoho sales IQ

Frequent questions

We present some of the frequently asked questions that revolve around the use of Zoho Sales IQ.

Installation of Zoho Sales IQ is easy. A tracking code is provided that must be added to the source code of your website. Once this is done, the platform will start monitoring the activities of your visitors.

Zoho Sales IQ offers benefits such as real-time visitor support, task automation, data analytics, and seamless integration with other Zoho products. These benefits improve efficiency, customer service, and conversions.

Yes, you can fully customize the layout and behavior of live chat to fit your brand identity. This includes custom colors, logos, and messages.

Yes, at Roco Agencia CRM we offer full training and support to make sure you get the most out of Zoho Sales IQ. We are here to help you at every step of the process of implementing and using the tool.



Do you need help implementing Zoho Sales Iq?

If you find yourself looking to improve the efficiency and productivity of your sales process, look no further.

Here at Roco CRM agency we have all kinds of specialists who can help you implement this powerful tool in your company and customize it so that it perfectly suits your needs.

With our experience and knowledge, we can help you optimize your sales process and increase your income.

Contact me today and find out how we can help you take your business to the next level!